Frequently Asked Questions

Where do I pick up my new trained service dog?

If you are local, one of our trainers will do private lessons with you on a weekly basis to ensure you can manage your new service dog and making sure it is the perfect match for you. Please note that location and time will be determined by the trainer.

ASDA is located in St. Louis MO.  You will have to travel to St. Louis MO for training and graduation (normally 7 days of intense training is enough, certain exceptions apply) at your expense or special arrangement might be made to come to your location at your expense

Graduation and certification:

Upon completing training with your new service dog there will be a certification process where you will have to demonstrate that you are able to handle and to communicate with your service dog such as a public access test. Passing the certification will not be guaranteed. You will be required to recertify every 24 months to ensure they are working the required standard of ASDA and ADI.

How old are the service dogs when placement occurs?

Our dogs are normally between 18 months and 3 years old when the client receives them.  Again, certain exceptions apply based on the individual client’s needs.

How long will it take to bond with my service dog?

It can take up to about 6 months or even longer before you and your service dog will completely bond and learn each other’s routine. It is very important that you continue the training with your new partner for at least two 15 minute sessions each day. Spending quality time with your service dog as well as playtime and daily walks will also improve your bonding time more quickly.

Support after receiving my service dog?

You will have long time support from one of our professional trainers, however, if you need additional training or if you will need to see a professional trainer in person, you will be charged for these services.

What types of dogs do we train?

ASDA uses mainly Labrador retrievers, golden retriever, German shepherds and standard poodles for clients with the need of a hypo-allergenic dog as well as mixed breed dogs.

Can I choose the breed?

You can certainly ask for a specific breed but it is not guaranteed at all that we can meet your request unless you suffer from allergies and you need a hypo-allergenic service dog. If you insist on a particular breed your waiting time for a possible service dog might be longer than average. Temperament is certainly much more important than the looks of your dog.

Where do our dogs come from?

Our dogs come from breeders, owner surrender or donated by private persons or even shelters.  We work and are in contact with local shelters and have trained and placed many of these dogs as service dogs.

What if I already have a pet dog living with me?

We won’t place a service dog in a home with any other pet dog living in the same household. From our longtime experience it has shown that having another dog in the house will interfere with the training and bonding of a new service dog.

Can I train my pet to be a service dog?

Sometimes a client’s own dog can be trained to be a service dog. The dog has to be of an approved breed and be able to pass the temperament test and screenings to be part of the program. Due to the high standards of qualifying to be accepted into our program very few pets have the capability to become a certified ASDA service dog.

How are your dogs raised?

Most of our dogs are raised by professional dog trainers in their house and not in kennels. Therefore, all of our service dogs have excellent house manners and are totally housebroken and crate trained. They are part of the family. Our possible service dogs spend a ton of time out in public places as well as in group obedience classes.

What are reasons for not completing the program to be a service dog?

Luckily, we have a very high success rate because our dogs are raised and trained by professional dog trainers. Some dogs don’t complete the program mostly due to health reasons.

Are these trained dogs available for adoption?

Yes, they are available to be adopted as pets but there is a fee since they are all highly trained animals.

Do I have to have a fenced in yard?

A fenced in yard would be preferred but not necessary. We do not believe in leaving your service dog outside unsupervised in a fence to give him plenty of exercise.  We do not approve of any electric or invisible fence systems since this is unsafe for your service dog. Other dogs could come in your invisible fence and hurt your animal.

Is my service dog spayed or neutered?

Yes, all of our service dogs will be altered at the time of receiving your service dog.